Cancellation policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. To do this please email: customerservice@gamersguildaz.com
See our returns policy for more details on returns and refunds.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We collect your payment at the time of checkout and will securely hold your funds until the product is released. You can cancel a pre-order order that has not yet been fulfilled. Once you cancel your order the price that you had of the pre-order is no longer available and future purchases of the product will be available at the current listed price. to cancel an order please email us at: customerservice@gamersguildaz.com

If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.