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Refund policy

Gamers Guild will accept returns on all unopened products within 2 weeks of delivery. Gamers Guild does not cover shipping costs on returns. All returns are subject to a 15% restocking fee.

The restocking fee is waived if store credit is elected as the refund method. Please email for approval and the preferred method of payment before sending back merchandise.

If a sealed product contains missing or damaged parts, you will have to contact the manufacturer to correct the problem. Please notify Gamers Guild if help is needed locating the manufacturer.

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