As we prepare to open our North Phoenix location tomorrow, we wanted to outline some changes we are making to our ordering process to facilitate the delivery of "in-store pickup" orders.
Please review the example and clarifications below to make sure that your order is sent to the proper location for pickup.
Please let us know if you have any questions by sending an email to customerservice@gamersguildaz.com or by creating a ticket in our Discord server (http://discord.gg/gamersguildaz)
When selecting the PICKUP LOCATION option, you MUST choose either the North Phoenix or Tempe location to complete your order.
Failure to do so will prevent you from successfully completing your order.
***Note: Orders marked for in-store pickup at the North Phoenix location may initially appear as orders to be shipped. However, these orders will be tagged as in-store pickups for North Phoenix and WILL BE directed to that location.
Do NOT choose the “SHIPPING” option. Choosing the SHIPPING option will mark your order as unfulfilled.
Note: (Red ‘X’ marks the incorrect selection)
A Pop-Up will appear if you have done this incorrectly and will prompt you to go back into your cart to choose IN STORE PICKUP and PICK UP LOCATION.
Please go back to the cart and select STORE PICK UP and choose either the Tempe or North Phoenix location! Thank you!
