Hello Gamers Guild Community! As the company is growing to a second location, and we are looking to expand our presence in the valley, we have to make some changes to how our TCG department operates. We wanted to provide you with the details of these changes, which go into effect on 7/8/24.
It will no longer reside within the Tempe retail location and is moving to a larger space. This space will allow us to carry a larger inventory of singles and provide more cards for you to purchase for your decks!
When you wish to purchase singles, the best way to do so is using the https://gamersguildazcards.com/ website and placing your order through there. We will still offer in-store pickup, and the ability to use store credit at a retail location as payment for your cards.
There will be 2 delivery windows every day for in-store pickup orders at the GG Tempe location. Orders will be delivered at 11am and 5pm every day so you can pick up your orders. Your order will be available within 24 hours of it being placed and ready for pickup. You will be notified when your order is ready for pickup via email.
If you select shipping, your order will be shipped in the order it was received, following the normal turnaround time of being shipped within 24 hours. If you select in-store pickup, depending on when you place your order, it will be sent to the store in a subsequent delivery window. Orders placed between 11am and 5pm will be available the following morning after the 11am delivery. Orders placed after 5pm and before 11am will be available on the next 5pm delivery.
The GG Tempe location will still have a TCG department employee present on site every day from 3pm to 11pm, 7 days a week. If you have a buy that is 20 cards or fewer, they will be able to process the buy themselves and provide you with the offer on the same day. Limit 1 in-person buy per day per customer. If your buy is larger than 20 cards, it will be picked up either at 11am or 5pm, and then processed at the TCG department location. You will then receive an offer within 24 hours of the drop off time. Thank you for reading, and feel free to ask us any questions via discord or email!
Zafar, CCO
Gamers Guild
For more information and discussion, visit us on Discord!
